Why you’ll love working in Retail/Rental:
- Split shifts and evening shifts allow for more time on the hill!
- Great team environment
- Staff deals and discounts on the latest gear
- Not a lot of experience? No big deal – we’re here to train!
Position Status: Full Time (32-40 hours/week)
Position Summary: Repair Technicians will typically be involved with the repair of ski and snowboard equipment. During summer operation you will be tasked with preparing the winter seasons fleet of ski/snowboard rental equipment. Previous experience in ski tuning, guest service and cash handling is necessary.
Duties:
- To continually strive to exceed our Guest’s expectations and to create memories for guests and staff as the best mountain experience again and again.
- Must be able to work in a professional manner and be able to explain technical terms to guest in a manner that the guests will understand.
- Able to conduct the following repairs: Sidewall repairs, edge repairs, installation of heli coils, installation of leveling cants, top sheet repairs.
- Responsible for following the shop safety guidelines at all times.
- Maintain cleanliness of shop.
- Responsible for binding adjustments.
- Able to keep records in the prescribed manner.
- We are a company that works together and throughout the season you may be required to assist other departments as needed. Qualifications:
- Experience in a Ski/Board Tech shop is as asset.
- Working knowledge of binding design and function.
- Basic knowledge of binding calibration is needed in lieu of actual calibration experience.
- Basic knowledge of ski/board construction types.
Rental/Retail FAQS:
What does VRR stand for and what do we do?
VRR stand for Vail Resorts Retail .We look after all of our guest’s retail and equipment rental needs.
How many locations do we have?
In summer we operate 24 retail/rental locations In winter we operate 45 retail and rental locations
What do the shifts look like?
With the exception of the Bars, our locations are open during the day as that is when the mountain is open. Start times can be as early as 7am and everyone is off the hill by 5pm at the absolute latest. Full Time employment consists of 5 days a week (min 35 hours/week) and Part Time employment consists of 3 days a week (15 hours/week). We are a department that works together so you may find yourself working across multiple locations over the course of the season. If there are not full time hours within Food and Beverage there is opportunity to work across other departments as well- ie: Base Area Ops, Retail Rental, Product Sales and Services. We do our best to create set schedules so employees can get into a routine and at the beginning of the season we ask what your schedule preferences are. There will be times of the year that the schedule might change due to increased business volumes, but we do our best to keep it consistent.
What does the job look like on a day to day?
The job will include working daily helping our guests with their retail and rental needs which can range from selling in our of our branded stores such as the Salomon and North face stores, selling retail and renting valley bikes in our hotel stores or retailing in one of our bike primary stores for summer.
What does the season look like?
For VRR, we do not close between winter and summer. We stay open and transition our stores to summer and bike product while we remain open. Our official summer season for VRR is May-October, with peak times being July to August. Crankworx will also be back in Whistler this year, and is running from August 5-15 – this is a huge international bike festival and competition that brings thousands of guests to our resort.
What is your time off policy?
Typically we don’t allow time off during June-August due to the volume of our operations. Our scheduling platform does enable you to swap shifts with other staff members though, and put shifts up to have covered as well.
What is the housing situation like?
