Start Dates: Late Oct to early Nov – Depending on the resort

Salary: $15.65/hour – Depending on the resort


Guest Service Agents provide an outstanding experience for guests. They are responsible for selling products, accepting payments and answering guest queries while creating a warm and welcoming environment. This is a key guest service role that requires and dealing with challenges in a friendly and professional manner.

Essential Functions:

  • Provide excellent guest service
  • Determine needs and assist guests with their ski pass purchases in a knowledgeable manner; requires thorough understanding of the resorts’ services and products
  • Deal with challenging guest situations in a friendly and professional manner
  • Accept payment transactions and accurately complete daily cash-outs
  • Assist with filing and organization
  • Other duties as assigned


  • Passion for providing outstanding guest service
  • Prior guest service experience
  • Previous cash handling experience with the ability to accurately manage a cash float
  • Strong self-initiative with a friendly and positive attitude
  • Excellent communication, multi-tasking and problem solving skills
  • Strong computer skills
  • Possess conflict resolution skills

More Information

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Company Information
  • Total Jobs 8 Jobs
  • Industries Ski Resort Jobs
  • Locations Canada, Kicking Horse Resort
  • Do you supply housing No
  • Interview options Pre departure zoom

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