Bellperson provides an outstanding guest experience by creating a warm, welcoming and professional environment. They assist guests with their queries and provide recommendations to maximize their stay. They are responsible for the safe and efficient handling and delivering of guest luggage and equipment.
Essential Functions:
- Provide excellent guest service
- Receive and deliver luggage/other items to and from hotel rooms; Coordinate with the Front Desk and Warehouse to ensure flow is smooth and within guaranteed times
- Store and retrieve guest equipment from ski storage
- Efficiently answer guest inquiries regarding the area and hotel services and facilities
- Remove snow from roofs and walkways
- Maintain public areas of the hotel including the ski storage area
- Cross-train for other hotel roles such a front desk or night audit
- Participate in the operation of hotel guest activities as needed
- Other duties as assigned; including janitorial
Experience/Requirements:
- Passion for providing excellent guest service
- Previous service or hotel experience; able to demonstrate excellent guest service
- English proficiency: fluent
- Exceptional interpersonal skills; reliable, a team player and able to use own initiative
- Strong organizational, attention to detail, and time management skills
- Able to complete training and testing for on-hill tracked vehicle license and snowmobile license
- Provide clean driver’s abstract and license prior to commencement of duties (Abstract cannot be any older than 30 days from start of employment); Must be able to complete training and testing for on-hill tracked vehicle and snowmobile licenses
- Ability to complete manual labor, have lifting, and standing for long periods of time
More Information
- Starting month Oct
- Interview options
