Skating Rink Hosts are responsible for providing a safe and fun atmosphere for guests using the skating rink. This position leaves mornings free, so is great for someone who likes getting first tracks on the mountain!

Duties and responsibilities include:

  • Ensuring that all skaters follow the rules
  • Providing rigid ticket control
  • Ensuring the safety of the rink and accesses
  • Maintaining the walkway mats, signage and closures
  • Removing garbage and recycling
  • Contacting first aid if required
  • Opening and closing sections of the rink as required
  • Communicating effectively with the rink maintenance team regarding any required work
  • Working cooperatively as a member of the rink team, ensuring safe work practices are adhered to at all times
  • Complying with all department and company policies and procedures
  • Performing all other tasks as assigned by a supervisor
  • Upholding the highest standard of internal and external customer service at all times

Position requirements/skills:

  • Previous guest service experience an asset
  • Competent skater
  • Ability to work in a cold outdoor environment
  • Proven self motivation, ability to work well with minimum supervision
  • Excellent guest service skills
  • Excellent organization, time management and communication skills
  • Must have a high level of attention to detail
  • Work well within a diverse team environment
  • Flexible availability: including evenings, early mornings, weekends and statutory holidays

Physical demands:

  • Must be able to stand and skate for the duration of the shift
  • Ability to lift and carry 44 lbs/20kg at various times during the shift
  • Must be able to kneel, bend, stoop, squat and stretch to fulfill duties
  • Requires grasping, shoveling, writing, standing, sitting, walking, repetitive motions, climbing, listening and hearing ability and visual acuity

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