As a Host/Hostess you will act as our ambassador, ensuring the guest’s first point of contact sets their expectations for the exceptional service and cuisine that are hallmarks of a dining experience at Fairmont Banff Springs.

Successful candidates will be matched to one of the following restaurants based upon experience:

  • 1888 Chophouse
  • Rundle Bar
  • Stanley’s Smokehouse
  • Vermillion Room
  • Waldhaus Dining Room & Pub

What’s in it for you:

  • Subsidized staff accommodation provided on-site for full time status
  • Duty meal in our staff cafeteria
  • Employee Travel Program
  • Comprehensive Wellness Platform (LifeWorks)
  • Discounts on food & beverage/fitness centre/spa/golf
  • Opportunity to develop your talent and grow within Fairmont Banff Springs and over 5,000 properties with Accor

What you will be doing:

  • Complete Daily Operations ( i.e. opening and closing duties, daily cleaning, dining room preparation, moving and arranging tables and chairs, reservation bookings, confirmations and cancellations, coordinating FOH and BOH with regards to services, guests, allergies, VIPs, etc.)
  • Meet, greet and seat guests and maintain daily floor plans to suit forecasted guest and staffing levels
  • Maintaining an extensive knowledge of menu items, beverage offerings and restaurant operations and assist servers and food porters as needed

Your experience and skills include:

  • Must have Pro-Serve Certification
  • Previous food and beverage experience required
  • Previous Open Table or similar reservation system experience an asset
  • Schedule flexibility, including early mornings, late nights, weekends, holidays
  • Must be able to lift and carry up to 40+lbs and able to constantly stand and walk throughout shift

Your team and working environment:

  • Fast-paced, upscale, luxury hotel
  • Close proximity to multiple ski resorts in winter and world-renowned hiking trails in summer

More Information

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