Guest Services Support

The Guest Services Support team is responsible for supporting the Guest Services department in all capacities including, but not limited to, resort cleanliness, set-up/tear down of events and promotions, building maintenance and general guest support and safety.

Duties and responsibilities include:

  • Following opening, closing and daily ongoing procedures and checklists
  • Removing snow and ice as required
  • Stocking supplies in various company-owned workspaces
  • Assisting in maintaining buildings around the resort (e.g. changing light bulbs etc.)
  • Checking all washroom facilities at regular intervals to maintain clean and fresh facilities
  • Assisting in the setup and teardown of events
  • Working cooperatively as a member of the Guest Services team
  • Complying with all department and company policies and procedures
  • Assisting with all other tasks as assigned by management
  • Upholding the highest standard of internal and external customer service at all times
  • Aiding in the execution of a selection of event programs as required (including set-up, hosting and teardown)

Required qualifications/skills:

  • Proven self-motivation, ability to work well with minimum supervision
  • Previous manual labor experiences an asset
  • Work well within a diverse team environment
  • Work under pressure in a fast-paced environment
  • Flexible availability: including evenings, early mornings, weekends and statutory holidays
  • British Columbian Driver’s License or willingness to obtain

Physical demands:

  • Must be able to sit and stand for the duration of the shift
  • Ability to lift and carry up to 20 kg
  • Must be able to kneel, bend, stoop, squat and stretch to fulfill duties
  • Requires grasping, using tools, writing, standing, sitting, repetitive motions, listening and hearing ability, and visual acuity
  • Work outdoors in cold conditions

More Information

Share this job

The Working Holiday Club has become the industry leader by providing authentic working holiday experiences to youths across the globe in the most sought after locations/employers.

Contact Us

LTD ABN 81 158 198 059