Glacier View Inn- Front Desk Agent

Create mountains of memories! Living and working in the Canadian Rockies is an excellent opportunity to bring out the inner-adventurer in you. We are offering opportunities to learn and grow, foster new friendships and experience authentic mountain living.

Pursuit Travel Canada has been providing amazing natural experiences to guests of the Canadian Rocky Mountains since 1892. Starting with two young brothers providing guided excursions in the Rocky Mountain national parks, we are now a leading travel and tourism provider in Canada offering Canada- wide vacation packages. We own and operate five of the biggest attractions in the Rocky Mountains; the Banff Gondola, Banff Lake Cruise, Glacier Adventure, Glacier Skywalk and Maligne Lake Cruise. We are passionate, local travel experts who help all our guests get the very most out of their Canadian travel holiday.

POSITION DESCRIPTION:

Front Desk Agents provide an exceptional service experience to guests staying at the Glacier View Inn and visiting the Columbia Icefield. You will offer a professional and efficient check in /out service to guests, and coordinate with other hotel and Icefield Centre staff to ensure visitors receive the best possible experience during their stay. Responsibilities include; understanding all safety procedures and practices with the confidence to handle an onsite emergency situation, reliably support co-workers in meeting/exceeding operational goals and expectations, collecting payment for rooms by cash, credit card or voucher, and assisting with housekeeping and guest services duties as required. The Columbia Icefields is a unique employment opportunity located in a beautiful wilderness location within Jasper Park.

IDEAL CANDIDATE:

The ideal candidate will possess the following knowledge, skills and abilities:

  • Proactive, engaged and empowered
  • Willing to work a variety of shifts, including nights
  • Computer experience required, preferably with a hotel software system
  • Effectively work with limited supervision
  • Cash handling experience
  • Excellent employee and customer service skills, with a friendly and cooperative nature
  • Strong organizational skills, takes initiative, and attention to detail
  • Mature, energetic, and dependable, self-motivated and enjoy working within a team
  • Ability to reason and react with quick, thoughtful judgement, while remaining calm under pressure
  • Fluent in English, both written and spoken, with ability to clearly communicate over two-way radio
  • Capable of performing demanding physical/manual duties (as required)
  • Meet Brewster grooming standards
  • Enjoy working in a remote wilderness location (camp setting) and have an outdoor/explore enthusiast nature
  • Class 5 driver’s license
  • Second language an asset
  • To honour Brewster Travel Canada’s commitment to be “Always Honest” all employees must

 

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Company Information

The Working Holiday Club has become the industry leader by providing authentic working holiday experiences to youths across the globe in the most sought after locations/employers.

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THE WORKING HOLIDAY CLUB AUSTRALIA™ PTY
LTD ABN 81 158 198 059
www.twhcjobs.com