As a Bistro Attendant, you will be responsible for providing guests with exemplary customer service at one of our on-mountain venues – Clocktower Coffee Co., Moonlight Bistro, Black Forest Day Lodge or The Ridge Day Lodge. The Bistro Attendant must correctly charge customers and collect payments, all in an efficient and courteous manner. You must have the ability to handle high amounts of cash, and operate the point of sale (POS) system.

Duties and responsibilities:

  • Following BC liquor laws and signing the ID pledge daily, stating that you will ask for two pieces of identification from anyone who looks under 40 before serving alcohol – no exceptions
  • Following opening, closing and daily ongoing procedures
  • Completing daily food preparation lists at the beginning, middle and end of each shift
  • Submitting a complete and balanced cash out at the end of each shift
  • Ensuring there is always adequate change in the float before busy periods
  • Ensuring all entrances/exits are safe and accessible for guests at all times
  • Maintaining a good knowledge of menu items and add-ons to be consistent in charging customers accordingly
  • Keeping the seating area clean, tidy, and presentable at all times
  • Position requirements/skills:
  • Must have a valid Serving it Right Certificate or equivalent by the first day of employment (dated on or after October 18th, 2018)
  • Understanding of Duty of Care as it relates to the responsible service of alcohol
  • Required to work flexible hours including nights, weekends and holidays, and may be required to work overtime
  • Ability to work under pressure in a fast-paced environment
  • Report for work on time
  • Maintain a high standard of personal appearance and grooming, which includes wearing the correct uniform/footwear and name tag while working
  • Greets all guests in a professional and friendly manner
  • Previous Barista experience an asset
  • High knowledge of POS systems (Squirrel and Moneris)
  • Knowledge of SWP, SJP and WHIMS

Physical demands:

  • Spend significant portion of time standing
  • Lift up to 50lbs multiple times a day.

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