Supervisors

SUPERVISORS

Belushi’s – Vienna, St. Christopher’s Inn and Belushi’s Vienna

What’s it like to work with Beds and Bars

Love your work!

 

We’re all work and all play – combining a fun-filled, social work environment with professional development and fulfillment.

 

Your role 

To deliver friendly, efficient customer service and to create a warm and welcoming atmosphere to all of our customers. To supervise, train and motivate others, with the key aim of retaining and attracting new customers

 

Company Perks

  • 50% off stays at our accommodation
  • 50% off all food
  • 50% off all drinks
  • Ski trips
  • 2 Sailing trips per year
  • Flying lessons
  • Bespoke Training Program
  • E-Learning Program
  • Partnered with License Trade Charity
  • up to £1000 cash rewards for finding new employees

Recognition schemes

  • £100 for employee of the Month
  • £250 for employee of the Quarter
  • £2000 for employee of the Year
  • Extensive Training and Development
  • X2 Sailing trips per year
  • Equal tips for all staff(housekeeper, cleaner, chef, bartender)
  • Wicked incentives run centrally (last prize was a £1000 for staff party)

 

Essential requirements

You must:

  • Be eligible or have all necessary documentation in which to be legally employed in the country, which you are based.
  • All Documentation required by any Local/Regional/National certifying or governing bodies in which to operate legally within you units country
  • Have a up to date/active bank account in your own name
  • Be able to converse Fluently in English
  • Where live in accommodation is not provided. Have a fixed place of residence and live within a reasonable travelling distance of the unit

 

Providing a Brilliant Experience for our Customers 

  • Deliver excellent customer service at all times
  • Deal with customer issues  in a professional and helpful manner
  • Keep up to date with current promotions and new products and inform staff
  • Make customers aware of offers in our units

 

Maintaining Controls and Standards 

 

  • Serve and present beverages, quickly and efficiently, meeting our standards and specs
  • Assist in the opening and closing of the unit
  • Assist in keeping the unit clean and safe
  • Always adhere to all company policies and procedures and licensing laws
  • Maintain accurate stock control, including ordering, delivery checks, line checks and wastage

 

Leading and Developing People 

 

  • Maintain personal knowledge by completing in-house training and attending course
  • Engage with your line manager at all times about your own personal and professional development and how Beds and Bars can assist

 

 

Achieving Targets and Growing Profits 

 

 

  • Assist in achieving all financial targets set for the unit

 

Building a Sustainable and Innovative Business 

  • Be involved and contribute at team meetings
  • Carry out instructions given by the management team and head office

 

 

 

Person Specification

Customer focus

  • Be friendly, smiley, sociable and welcoming to our customers, to create a great atmosphere
  • Remain calm, patient and polite, if receiving customer feedback
  • Be helpful and go out of your way to help our customers

Drive

  • Be confident and self-motivated
  • Demonstrate a passionate commitment to the business
  • Welcome and embrace change, with a positive attitude
  • Be able to work unsupervised in a busy environment
  • Be able to prioritise duties

Personal integrity

  • Be honest and reliable
  • Be trustworthy and respectful
  • Be immaculately dressed
  • Maintain excellent time-keeping and attendance
  • Be professional at all times

Team work

  • Always be a good team player
  • Build and maintain good relationships with all team members
  • Work together with the team to ensure that the pub is the best it can be
  • Be willing to take on jobs to balance the team workload
  • Be able to communicate well with people of all levels

Developing self and others

  • Be motivated to learn and develop self
  • Seek feedback and invest time in personal development
  • Supervise, train and develop others
  • Support, encourage and motivate others
  • Coach, guide and give feedback to others

Managing change

  • Welcome and embrace change, with a positive attitude
  • Understand the need for change
  • Look for opportunity to improve areas of the pub and business

Gaining commitment

  • Communicate clearly to colleagues and customers
  • Gain commitment of others by using own knowledge
  • Act as a role model

Analysing and decision-making

  • Understand information quickly and accurately
  • Resolve problems using current guidelines
  • Be able to work independently and know when to escalate issues

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THE WORKING HOLIDAY CLUB AUSTRALIA™ PTY
LTD ABN 81 158 198 059
www.twhcjobs.com